Trust – Oz Backcountry
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Since forever, until forever
Everyone loves to get outside, but no one likes to face the reality of their impacts.
So we do the heavy lifting for you...
We've partnered with industry experts Ecologi to offset our impacts.
We've pulled together the figures, and ensure that we over-offset
our impacts every month. This means we're giving back to the planet by buying more offsets
than are needed just for our operations alone.
As a bonus, we plant hundreds of trees every month.
These offsets are above and beyond what our estimates indicate we should offset, and is
in addition to any work done by manufacturers of your gear or by our supply chain partners.
Now you can get outside and be amongst nature, knowing that together we are
making sure that our impacts are positive.
Transparency is important, so you can see our progress below.Track our impact
On orders over $50
No muckaround and tricks: we tell you when the item will be
packed and sent on the Product Page and in Your Cart.
We won't tell you Free Shipping with 14 day lead time just to trick you into paying for postage.
What you see is what you get.
We'll look after the shipping, so you can focus on your next epic.
Trust has to be earned
We know that making sure you're getting the best deal can be time consuming.
So when you buy from us we'll back you up with our Price Guarantee.
If you find the gear you want stocked by another Australian Retailer,
we'll match the price of the item (including shipping).
Simply checkout via our store, and send us screenshots via
our email below of the deal they offer.
We'll price check the item, and refund you the balance of the order.
Now you can shop with confidence.Read more here
...with no B*S*
Epic Returns and Exchanges
Exchanging your gear is easy.
Reach out to us and we'll figure out what went wrong so we can make it right.
If it's faulty, we pay for postage - that's our bad.
If you change your mind, you cover postage.
Seems pretty fair?
We'll also ship you a replacement item before we've received the old one.
That way you get can get amongst it sooner, and not wait around for the gear you need.
As an added bonus, if you decide to return the item
you can choose between a full refund, or 110% store credit.
Contact us via email below to get the ball rolling.
We need some terms to cover our butts, which you can read below if you're still not convinced.View R&E Terms
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